Our average delivery time is 5–12 working days, depending on your location. You will receive tracking updates as soon as your order is dispatched.

No. We charge a flat, symbolic shipping fee of £9.90 (nine pounds and ninety pence) on all orders, regardless of the value or items. The final delivery cost will be detailed at the checkout.

We accept Stripe and all major debit/credit cards. Your payment details are fully encrypted and secure.

Absolutely. You can request a return within 30 days as long as the item is in its original condition. View our full Return & Refund Policy for details.

Yes. We carefully select items that work for small, medium and large gardens, as well as balconies and compact outdoor spaces.

Yes. Our solar lights and devices store energy efficiently and continue to operate even during low-sunlight periods.

Yes. All products include clear instructions and many include step-by-step guides to help with safe and easy use.

You can reach us anytime at hellogreenwick@gmail.com or through the Contact page on our website. We typically respond within 24 hours.

Yes. Our eco range is chosen to be non-toxic, sustainable and safe, but we always recommend checking each product’s details for specific guidance.

Not always. To speed up delivery, some items may arrive in separate parcels, even if ordered at the same time.